Frequently Asked Questions

We get asked lots of coffee related questions by our customers, so we decided to answer a few of the more frequent questions here! If you can't find an answer to your question, then please contact us, and we will be happy to help.


Yes. We have a range of blends, fine Estate singles, and Swiss Water Decaf available for Espresso, and also a number of Specialty grade single origins which we roast for alternative brewing methods such as Pour Over, Syphon and Cold Drip.

In addition, we have a range of Certified Organic loose leaf teas, a hand blended 60% Cacoa Drinking Xocolat and Organic Colombian Panela available. Our 'sister company' Hario Gear is the Authorised wholesaler and distributor of Hario Glass in Australia, so we can also assist in helping you implement and retail alternative brewing methods and equipment should you wish.

To find out more about wholesale, please visit the wholesale section of this website.

All of the coffee we buy is grown on farms that do not use chemicals on their crops.

Unfortunately, there is no global standard for what constitutes "Certified Organic". Each producing Country has slightly different regulations. Some Countries have little or no regulation.

For example, under certain certification rules, "certified organic" simply means that the crop has not been sprayed with chemicals for the past 5 years, even though the plant may have been sprayed prior to that. This means that the soil the plant is growing in is still likely to contain chemical residue.

In many parts of the world where coffee is grown (for example Ethiopia), it has always been 'traditionally' grown without the aid of chemical fertilisers. It is interesting to note however, that almost all of the coffee exported from Ethiopia is not certified as organic. Ethiopia is the worlds 7th largest coffee producing nation, and Africa's top producing nation.

Due to these reasons we believe strongly that the certification becomes less important than HOW the coffee is ACTUALLY grown.

 

Instead of looking simply for certification, at Bean Drinking we made the decision to work very closely with our network of Coffee Hunters to ensure that we only purchase green beans from farms which can prove their commitment to sustainable farming practices.

Unlike commercial coffee production, within the Specialty Coffee industry, most farmers take great pride in not only the quality of their crop, but also how their farming practices impact the environment. For every coffee we purchase, we have detailed farm and environmental information on how the coffee was grown.

In all cases we have traceability back to the plantation, Estate or Co-Operative on all of the coffee we purchase.

In most cases, we know the farmers name and the specific investment they have made in terms of environmental and sustainable farming practices for their own farm and towards shared resources (such as processing mills, water reclamation, habitat preservation, and soil erosion minimisation programmes) for themselves and their local communities.

Trying to get a good quality espresso at home is actually quite difficult. Therefore we love a lot of the alternative brewing methods that are becoming increasingly popular.

Our personal favourite is Pour Over, as it produces a very clean refreshing brew. It is a relatively simple brewing method to master, with minimal tidy up required, and is therefore perfect for home. Check out our Brewing Guides and Online Shop for details on the different brewing devices available.

The Swiss Water Decaffeination process only uses water and a carbon filter to decaffeinate the beans. There are no chemicals used in the process. The resulting coffee is 99.9% caffeine free while maintaining the bean's distinctive origin and flavour characteristics.

Most other decaffeination processes use chemicals which are known carcinogens to remove the caffeine from the coffee bean.

This means that Swiss Water is a great alternative for people who are caffeine sensitive, and wish to enjoy the taste of coffee without ingesting harmful chemicals.

Visit www.swisswater.com for detailed information.

If we were to ship ground coffee, realistically it means the coffee you receive in the post has been ground at least 2 days previous. It doesnt matter how well anyone tells you they package their coffee, the reality is that coffee degrades rapidly once it is ground.

For us to ensure the freshest coffee reaches you, we only ship whole beans. Equally, every brewing device requires a different grind, and even the grind required between different brands of home espresso machines varies significantly.

For this reason, 'generic' grinds never deliver the best cup possible. We’d rather people ground their coffee at home, and therefore achived the tastiest cup possible.

It depends what you mean by 'a lot'!

All of our blends and single origin coffees for Espresso and Filter are available in 250g retail packs. We want to make sure you are drinking the freshest coffee possible, so unless you are using more than 1kg per week, the 250g retail packs really are your best option.

For small offices and home users who use more than 1kg a week, we are happy to roast to order and pack into 1kg valve bags. Orders can be placed on-line, and pick up from our roastery (by arrangement) or delivery Australia wide is possible.

For larger offices, and hospitality businesses using 10kg or more per week, we offer wholesale pricing.

(02) 94361678 (02) 9436 1678